MoverScout

Five Stars Movers

★ 2.5· 92 reviews · Newton, MA
✓ Licensed (USDOT 1362673) ✓ Insured · $1M liability ✓ Cargo covered Active carrier
USDOT number
1362673 ↗
MC number
MC521972 ↗
Fleet
8 trucks · 5 drivers
Safety (FMCSA)
17 inspections · 3 crashes
Service area
Interstate moves
Location
89 ADAMS ST, Newton, MA 02458
In the registry since
2005 · 21 years
FMCSA registration updated
Jan 2026
Contact
Mobile
(617) 828-6514
Website
fivestarsmovers.com
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Rating trend by year

Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)

1★
2020
1
1★
2021
1
1★
2022
1
1★
2023
2
3★
2024
2
1.5★
2025
2
1★
2026
1
5★ 4★ 3★ 2★ 1★

Rating breakdown

2.5
92 reviews total
5
1
4
0
3
0
2
1
1
8

Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 92 total reviews across Google & Yelp.

Customer reviews (92)

★★★★★★★★★★ Yelp
Extremely poor communication , will say anything to appease you in the moment or just lie about what is really going on. Ignores calls or texts, gives untrue facts or information regarding your belongings and the delivery . I would never do busy with this man (Chris ) again .
Julianne M. · Jul 2026
★★★★★★★★★★ Yelp
They were supposed to arrive at eight but called and said they would be at 12 and then they showed up at three quoted one price and then it ended up being almost $700 more. Be careful they charge you for every single thing tape. wrapping up the items and also I asked if they would wear booties and t...
Sarah J. · Aug 2025
★★★★★★★★★★ Yelp
I hired Five Star Movers based on their great reviews and assurances of professionalism, but my experience was far from what I expected. My scheduled move was supposed to start between 1-3 PM, but the movers did not arrive until 5 PM. This major delay caused us to lose access to the freight elevator...
Dan R. · Jan 2025
★★★★★★★★★★ Yelp
Our move in September 2024 was a 1 star experience and this is why:1. Only the foreman spoke English so I could not communicate with the other 2 men.2. Our carpeted stairs or wood floors were not protected at all as boxes were moved out.3. They had NO idea how to move antiques. NONE.4. They damag...
Evemarie T. · Nov 2024
★★★★★★★★★★ Yelp
Tony and his team were a joy to work with during our move.They were extremely prompt, giving us a call 5 minutes before our scheduled move to let us know they were here. They were professional, making sure they knew where we wanted our boxes to end up in our new space. The team took extra care to ma...
Jacquelyn C. · May 2024
★★★★★★★★★★ Yelp
Absolutely terrible experience. If I could give it a negative rating I would. When they fist packed up my apartment in Boston they tried to add charges after everything was already packed up. Only when I said "ok bring everything back up then" did they meet me on the middle with a fair resolution. I...
Dan G. · Nov 2023

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