Five College Movers LLC

★ 2.3· 118 reviews · Northampton, MA

✓ Licensed (USDOT 1947212) ✓ Insured · $750K liability ✓ Cargo covered Active carrier

USDOT number: 1947212 ↗
MC number: MC692772 ↗
Phone: (413) 687-1738
Fleet: 6 trucks · 7 drivers
Safety (FMCSA): 23 inspections · 2 crashes
Service area: Interstate moves
Location: 141 DAMON RD, Northampton, MA 01060
In the registry since: 2009 · 17 years
FMCSA registration updated: Feb 2025

Contact

Email: [email protected]

MoversPackingPiano Movers

View on Google View on Yelp (2.3, 118)

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Rating trend by year

Share of 1–5★ reviews per year, Google + Yelp combined (13 dated reviews)

4★

2019

1★

2024

2.2★

2025

1.3★

2026

5★ 4★ 3★ 2★ 1★

Rating breakdown

2.3

118 reviews total

Star-by-star breakdown above is based on the 13 reviews we've captured the full text of so far — out of 118 total reviews across Google & Yelp.

Customer reviews (118)

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★★★★★★★★★★ Yelp

Overpriced, horrible service. Never use. Broken items. Wouldn't have minded the price if they did a good job. Packed things so haphazardly that my new crockpot was smashed when I opened the box- pretty hard to do! Only stayed for 2 hours but charged me for 3. It was a bunch of teenagers who literall...

Alison K. · Jul 2026

★★★★★★★★★★ Yelp

I live next door to a house that was using these movers. While I was in my back yard, I heard the guys talking to each other about how "nice it was that no one was watching them" (it only appeared to be them, the customers were not with them). I'd be careful using these guys, if they prefer to not b...

Ashley T. · May 2026

★★★★★★★★★★ Yelp

The worst experience ever. The estimate may as well have been a joke. $2,700 turned to $4,900. A bit over is one thing. Then they blamed me for sending bad pictures. It was an estimate they made with a zoom call they set up. 2 bedroom cottage. What a nightmare. And zero customer service. They refus...

Nes J. · May 2026

★★★★★★★★★★ Yelp

The two young movers did an excellent job, but the lead one called me at the end of the move, had me give him my credit card number again (even though the office had it) and suggested a 20% tip of $260 dollars, which shocked me. Moving can be emotional and I felt caught off guard. I feel this is a...

Jane F. · Apr 2026

★★★★★★★★★★ Yelp

The hidden fees are ridiculous. Give an honest quote. It isn't like you provide top-notch service; you pick things up and put them down.

Kamu D. · Nov 2025

★★★★★★★★★★ Yelp

For me the issue was the extra fees they added on after the move. Credit card fees, environmental fees and the reservation fee. When I questioned them, they said that they told me about it. They had not. Luckily, I did pay with a credit card and went through my bank to dispute these extra charges....

Lisa G. · Oct 2025

We read this company's 10 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.

Damaged or lost belongingsItems broken, lost or missing during the move

6 reviews · latest 2026

“The owner, McWilliams first made a settlement offer of $33.60 for a Hekman coffee table which was in pristine condition when it was moved from my home.” 1★ · Yelp · Mar 2025 · Carol R. · See this company on Yelp →

“My Furniture was damaged and destroyed. The billing was enormous for moving 8 miles - over $4000.00” 1★ · Yelp · Feb 2025 · Carol R. · See this company on Yelp →

“Also, damaging a wall and scratching my master bedroom floor.” 1★ · Yelp · Oct 2024 · Carol R. · See this company on Yelp →

Bill higher than the quoteThe price went up on moving day or at delivery

4 reviews · latest 2026

“Only stayed for 2 hours but charged me for 3.” 1★ · Yelp · Jul 2026 · Alison K. · See this company on Yelp →

“$2,700 turned to $4,900. A bit over is one thing. Then they blamed me for sending bad pictures.” 1★ · Yelp · May 2026 · Nes J. · See this company on Yelp →

Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value

3 reviews · latest 2025

Raised inside reviews quoted under other problems

These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 10 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.

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